At www.petcpic.shop, we prioritize your privacy as much as you care for your pets. Trust is the foundation of our relationship with customers, and we are committed to transparently handling your personal data. This policy outlines how we collect, use, and protect your information while delivering premium pet products and services.
We gather two types of data: automatically collected information (e.g., IP address, device type, browsing behavior via cookies) and user-provided details (e.g., name, email, shipping address, payment information during checkout). For instance, when you create an account, we may store preferences like your pet’s breed or favorite toy categories to enhance future visits.
Your information enables seamless order processing, personalized recommendations (such as matching biothane leashes to your dog’s size), and responsive customer support. We also analyze aggregated data to improve our product range—like introducing new velvet collars based on popular searches—and send tailored promotions if you opt in.
Cookies help www.petcpic.shop remember your cart items or login status (functional cookies), while analytics tools track page visits to optimize layouts. For example, noticing high interest in cat trees may prompt us to highlight them on the homepage. You can manage cookie preferences via browser settings, though disabling them may affect features like one-click checkout.
We employ SSL encryption for transactions, regular security audits, and restricted staff access to sensitive data. Payment details are tokenized or processed through PCI-compliant gateways like Stripe—never stored on our servers. Think of it as a digital "pet-proof lock" for your information.
Trusted partners assist in operations: shipping carriers receive delivery addresses, payment processors handle transactions, and marketing platforms (e.g., Google Ads) may use anonymized data for ad targeting. We vet all third parties to ensure they meet GDPR or CCPA standards where applicable.
You can request access to, correction of, or deletion of your data—simply email [email protected]. We’ll respond within 30 days. For California residents: see our separate CCPA notice for opt-out options regarding data sales.